Privacy Policy

1. Introduction

Welcome to Jobonic ("Jobonic", "we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website https://www.jobonic.io, use our mobile apps, or engage with our services.

If you have any questions or concerns about our policy or practices, please contact us at support@jobonic.io.

2. Scope

This Privacy Policy applies to all users of the Jobonic platform, including:

• Freelancers and service providers
• Employers and clients
• Visitors of the website and mobile apps

3. Information We Collect

a. Information You Provide Directly

• Account Registration: Name, email, phone number, password, preferred language
• Profile Setup: Profile picture, title, description, resume, portfolio links, skills, availability, hourly rate
• Employer Information: Company name, description, website, industry, billing details
• Contracts & Proposals: Project details, budgets, timelines, attachments
• Payment Details: Bank account information, PayNi or Stripe ID (via secure third-party integration)
• Communications: Chat content between users and admin, support requests

b. Information Collected Automatically

• Usage Data: IP address, browser type, pages visited, referral URLs, timestamps
• Device Data: Operating system, device type, screen size, app version
• Location Data: General location based on IP address (not GPS)
• Cookies & Tracking: Session ID, preferences, login status, analytics data

c. Information from Third Parties

• Authentication Providers: Profile information when logging in via third-party services
• Payment Providers: Transaction statuses and receipts from Stripe and PayNi

4. How We Use Your Information

We use your data to:

• Create and manage your account
• Enable job posting, bidding, hiring, and contract management
• Process payments and withdrawals securely
• Power real-time messaging and notifications
• Personalize your experience (language preferences, job matches)
• Send service-related emails (account updates, invoices, notifications)
• Improve platform features, performance, and usability
• Respond to inquiries and provide customer support
• Enforce our Terms of Service and prevent fraud
• Comply with legal and regulatory requirements

5. Legal Bases for Processing (EEA & UK Users)

We rely on the following lawful bases:

• Consent: For marketing emails and optional features
• Contractual necessity: For user accounts, job postings, payments
• Legal obligation: For tax compliance, fraud prevention
• Legitimate interests: For security, analytics, service improvement

6. Information Sharing

a. With Other Users

Limited profile information is shown to other users (name, profile photo, country, ratings). Contract history and work samples may be displayed publicly on your profile.

b. With Service Providers

We use vetted third-party providers for:

• Hosting & database: Supabase
• Authentication: NextAuth
• Payments: Stripe, PayNi
• Email & SMS services
• Analytics and performance monitoring

c. Legal Requirements

We may disclose information to law enforcement or regulators when required by law, legal process, or to protect rights and safety.

7. Data Retention

We retain personal data:

• As long as your account is active
• For as long as necessary to provide services
• As required for legal, accounting, or reporting obligations (e.g., tax records for 7 years)

You can request deletion of your account and personal data anytime by emailing support@jobonic.io.

8. Your Privacy Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your data (subject to legal exceptions)
• Object to or restrict processing under certain circumstances
• Withdraw consent (e.g., for marketing emails)
• Request a copy of your data (data portability)

To exercise your rights, contact us at support@jobonic.io. We may ask for verification to protect your account.

9. Security Measures

We implement strong security controls including:

• HTTPS encryption for all data transmission
• Password hashing using industry-standard algorithms
• Role-based access controls (RBAC)
• Encrypted database storage
• Secure payment processing via Stripe and PayNi

Despite our efforts, no system is 100% secure. Please use strong passwords and protect your credentials.

10. Children's Privacy

Jobonic is not intended for users under 18. We do not knowingly collect data from minors. If we learn that a child under 18 has provided personal data, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in law, technology, or business operations. We'll notify users of significant changes via email or platform notification.

You are advised to review this page periodically. Continued use of our services means you accept the updated policy.

12. Contact Us

If you have any questions, requests, or concerns about this policy or your data, please contact: